1. Eligibility for Returns

We accept return requests only for items that are damaged, defective, or incorrect upon delivery. The request must be made within a reasonable time after receiving the order.

2. Conditions for Return

To be eligible for a return:

• The item must be unused and in its original condition
• The product must include original packaging (if applicable)
• Proof of purchase may be required

3. Non-Returnable Situations

Returns will not be accepted if:

• The item has been used or damaged by the customer
• The request is made after the allowed return period
• The issue is not reported in time after delivery

4. Refund Process

Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund request. If approved, the refund will be processed through an agreed method.

5. Exchange Option

In some cases, eligible items may be replaced instead of refunded, depending on availability.

6. Contact for Returns

For return or refund requests, contact us at:
[email protected]